Customer Care

Shipping & Delivery

We ship quickly and carefully. Orders are dispatched within 24 hours. Shipping is free in the Netherlands & across the EU. Worldwide shipping is available at a calculated rate at checkout.

Free NL & EU Worldwide shipping Dispatch in 24h
Qamari packing and shipping

Free Shipping — NL & EU

We offer complimentary tracked shipping within the Netherlands and the European Union. You’ll receive a tracking link as soon as your parcel leaves our studio.

Worldwide Shipping

We ship worldwide with trusted carriers. Rates are calculated at checkout based on destination and service level.

Fast Dispatch

Orders placed on business days are dispatched within 24 hours. Weekend orders are processed on the next business day.

How your order moves

1
Order placed
You’ll receive an immediate confirmation email.
2
Packed within 24h
We prepare your piece and quality-check it before dispatch.
3
On the way
A tracking link is sent to your email as soon as the parcel ships.
4
Delivered
Signature may be required depending on the carrier and destination.

Estimated delivery times

Netherlands
1–2 business days
PostNL / DHL eCommerce
European Union
2–5 business days
DHL / DPD / Postal partner
Rest of World
5–10 business days
Carrier & service calculated at checkout

Times are estimates and may vary during holidays or due to customs procedures.

Useful information

Tracking & carriers
We primarily ship with PostNL, DHL and DPD. Your tracking link arrives automatically via email once the parcel is collected.
Duties, taxes & customs
Orders within the EU are shipped duty-paid. For destinations outside the EU, local duties or taxes may apply—these are assessed by your customs authority and are the responsibility of the recipient.
Packaging
Every Qamari piece is packed securely in a gift-ready box. Our packaging is recyclable where local facilities exist.
Questions about a shipment?

We’re here to help—reach out and we’ll reply promptly.